Warranty and Repairs

30-Day Unconditional Money-Back Guarantee

At Damascus Knife USA, we are deeply committed to craftsmanship and quality. Every knife we produce is hand-forged from premium Damascus steel by skilled artisans — which means no two knives are exactly alike. Slight variations in patterns, handle materials, and finishes are a mark of authenticity and a celebration of handmade excellence.

To stand behind the integrity of our knives, we proudly offer a 30-day unconditional money-back guarantee. If you're not completely satisfied with your purchase for any reason, return it within 30 days for a full refund — no questions asked.

🔒 What Does the Warranty Cover?

Our 30-day guarantee covers any defects in workmanship or materials under normal use. If a product arrives with a structural or material flaw, we will happily replace it — free of charge and at our discretion.

If your original item is no longer in stock, we’ll offer you a replacement of equal value or work with you to find a suitable alternative.

✅ Covered under warranty:

  • Manufacturing defects

  • Structural weaknesses in the blade or handle

  • Loose fittings or unexpected material faults under standard use

Please note: Because our knives are handcrafted, minor imperfections or natural variations in the wood, horn, or steel patterning are not considered defects and are part of the knife’s character.

🚫 What Doesn’t the Warranty Cover?

Our warranty does not cover damage caused by:

  • Improper use (e.g., prying, twisting, or cutting hard objects like bone or metal)

  • Lack of proper maintenance (e.g., rusting due to moisture exposure)

  • Accidental drops or impact damage

  • Alterations or modifications after purchase

  • Wear and tear from normal use over time

We design our knives to last, but they must be treated with care — just like any professional-grade tool.

🛠️ Knife Repairs

If your knife has been damaged due to misuse, accident, or long-term wear, we're still here to help. We offer repair services for select issues depending on the extent and nature of the damage.

How to Request a Repair:

  1. Email us at support@damascusknifeusa.com

  2. Include a detailed description of the damage

  3. Attach clear photos of the knife and affected areas

Our team will evaluate your request and let you know:

  • If the knife is eligible for repair

  • What the estimated cost and turnaround time will be

We’ll always do our best to restore your blade and bring it back to life.

Questions?

If you're unsure whether your knife qualifies for a warranty replacement or repair, don’t hesitate to contact us. We’re here to support you — from your first cut to your last slice.

📧 Email: support@damascusknifeusa.com
📞 Phone: +1 (406) 235-6110
🌐 Website: https://damascusknifeusa.com