Privacy Policy

At Damascus Knife USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from damascusknifeusa.com.

Personal Information We Collect

We may collect personal identification information in several ways, including, but not limited to:

  • When you browse our website
  • Place an order
  • Subscribe to our newsletter
  • Complete a form or engage with features on our site

This may include your name, email address, mailing address, phone number, and payment details. Submitting personal information is entirely voluntary; however, choosing not to provide certain information may limit access to some features.

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • Device type and operating system
  • Internet service provider
  • IP address
  • Referring URLs and other technical metadata

This helps us optimize the website experience for all users.

Use of Cookies

We use cookies to improve functionality and personalize your experience. Cookies may help us:

  • Remember your preferences
  • Track site activity
  • Analyze site performance

You may disable cookies through your browser settings, but doing so could affect site functionality.

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Improve website functionality and user experience
  • Send order updates and promotional emails (only if you opt in)
  • Administer promotions, surveys, or giveaways
  • Detect and prevent fraud or misuse

We do not sell, rent, or trade your personal data. Information may be shared with trusted third parties (e.g., shipping providers or payment processors) only as needed to deliver services.

Email & SMS Communications

If you subscribe, we may contact you with:

  • Order notifications
  • Promotional offers
  • News and updates

You can unsubscribe anytime via the link in our emails or by contacting us at support@damascusknifeusa.com.

SMS Terms of Service

By opting in to SMS alerts, you agree to receive messages regarding order status, updates, and offers. Message frequency may vary. Message and data rates may apply. Text STOP to unsubscribe or HELP for assistance.

Data Protection

We implement industry-standard security practices to protect your data:

  • SSL encryption
  • PCI-compliant systems
  • Restricted data access
  • Secure storage for sensitive information

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected with a new "Effective Date" on this page. Continued use of the site signifies acceptance of any changes.

Your Consent

By using this site, you consent to this Privacy Policy and our data practices.

Contact Us